Eye Centa Care+ β€” Vision. Smile. Wellness.

Patient & customer policies

Frame Warranty & Returns

Protection for genuine manufacturing faults, with practical exclusions.

12-month manufacturer warranty

Authentic designer frames carry a 12-month manufacturer defect warranty covering faults such as defective hinges, soldering failures, and core wire defects.

What is not covered

The warranty excludes accidental drops, lens surface scratching, misuse, and adjustments or repairs performed outside Eye Centa Care+ at Commerce House.

These terms support clear expectations and do not limit rights available under applicable Kenyan consumer and health laws.

Free pickup or customer-paid delivery

Collect free at Commerce House. Nairobi riders (β‰ˆ KSh 250–450) are paid on arrival; upcountry shuttle parcels (KSh 400) and Fargo/G4S doorstep (KSh 650) are paid at checkout before dispatch.

UberBolt
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