Eye Centa Care+ β€” Vision. Smile. Wellness.

Patient & customer policies

Clinic Cancellation & Appointment Policy

Flexible rescheduling with clear one-time registration fees.

Rescheduling

Appointments can be rescheduled by WhatsApp (0713 66 54 54) or phone (0757 911 511) with at least 2 hours' prior notice.

Lifetime patient registration

The KSh 200 eye test fee and KSh 1,000 dental consultation fee serve as one-time lifetime patient registration fees. Any separate diagnostic or treatment costs are explained before care proceeds.

These terms support clear expectations and do not limit rights available under applicable Kenyan consumer and health laws.

Free pickup or customer-paid delivery

Collect free at Commerce House. Nairobi riders (β‰ˆ KSh 250–450) are paid on arrival; upcountry shuttle parcels (KSh 400) and Fargo/G4S doorstep (KSh 650) are paid at checkout before dispatch.

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